Master of Business Administration (MBA)

Multiple Choice Questions (MCQs)

Managerial Communications

1. The term "communis" is derived from ______________ word.

Correct answer: B) Latin.

2. Communication is a ______________

Correct answer: B) two-way process.

3. What is the primary purpose of communication in business?

Correct answer:C) To facilitate understanding and achieve organizational goals

4. Communication saves time in______________

Correct answer: D) scheduling

5. Which communication channel is commonly used for delivering formal business communications?

Correct answer: B) Mails, Memos and reports

6. Which communication skill involves listening actively and empathetically?

Correct answer: D) Listening

7. Why is effective communication crucial in business?

Correct answer: C) It facilitates understanding and enhances productivity

8. Types of Communication flow

Correct answer: D) All the Above

9. Which communication flow involves information moving from top management to lower-level employees?

Correct answer: C) Downward communication

10. Communication among employees at the same hierarchical level is known as

Correct answer: D) Lateral communication

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